Shipping policy

Store Name: Dream N Play

Contact Email: dreamnplayco@outlook.com

Thank you for shopping with Dream N Play! We strive to ensure your orders are processed and delivered as quickly and smoothly as possible. Please review our shipping policy below for details on timelines, rates, and tracking.

1. Processing Time

  • All orders are typically processed within 1 to 3 business days (Monday through Friday, excluding major holidays) after receiving your order confirmation email.

  • Once your order has shipped, you will receive a notification with a tracking number so you can follow its journey to your doorstep.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and chosen shipping method.

  • Standard Shipping: Delivered within 5–8 business days.

  • Expedited Shipping: Delivered within 2–4 business days (available at checkout for select regions).

Please note: Delivery estimates are calculated from the time the order ships, not necessarily from the time the order is placed.

3. Customs, Duties, and Taxes

Dream N Play is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

4. Lost, Stolen, or Damaged Packages

  • Dream N Play is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

If you have any questions regarding your shipment or need help tracking an order, please reach out to us at dreamnplayco@outlook.com.